Testimonials
Hear from Perfect Care Match
Clients, Families, & Caregivers
“My father was in a rehab, then skilled nursing, then assisted living facility. We then brought him home and hired Perfect Care Match in Westport MA for in home caretaker services. By comparison, the level of attention, professionalism and caring provided by their CNA Home Health Aide’s far exceeded the quality of care received in the facilities. Home care is far superior and Perfect Care Match is the best in town!” -Mark C.
“Our family had a very positive experience with Perfect Care Match. My mom was very ill with severe dementia and was legally blind. When her long-time caretaker needed to leave for 2 months, we were referred to Care Match. It was a very difficult time for me and my sister since we did not live near our mom, so we were dependent on Care Match. We were matched with a wonderful, loving, and patient caretaker who took care of my mom like family. Care Match was consistent with keeping in touch and that made our family feel connected. Every day, I talked to Robyn, the caretaker, and she kept me up to date with my mom. Our family was so grateful for Robyn because it was a very difficult time for us being so far away. My mom did pass away in January and our family will always be grateful to Robyn who was a angel on earth. I would highly recommend Care Match for your loved one.” -M. Rogozinski
“We reached out to Perfect Care Match for help in the home and within 48 hours, there was competent professional care in place. The caregivers are extremely attentive and caring and have a great rapport with my dad. We are very appreciative of the caregivers and staff. We have already recommended the agency to a family friend.” -The Fogg Family
“I used the Perfect Care Match company at the beginning of the year because my grandfather had broken his right hip in Nov 2020, and my nana broke her right hip in Jan 2021. Our family needed support during the day for their care. I spoke initially with Nicole, who immediately made me feel at ease. The stress of finding care for my grandparents was immense, and as it was their first time ever having non-family caring for them, I was very nervous. Nicole was so informative and patient. She sat down with my grandfather and made the whole experience a breeze.
Once we established a relationship with the company, we met Leah. Leah and Nicole did everything they could to check in with us, made my grandparents a Valentine’s Day gift, and found them the PERFECT caregiver. As a whole, this company really puts family first. They listen to concerns, are available at the drop of a dime, and make you feel like your family is their Number One priority.
I highly recommend trusting the Perfect Care Match and their team to find your family the best caregiver to fit your family’s needs. I cannot thank them enough for their efforts, support, and help when my family needed it the most. And I would use them again in a heartbeat.” -C. Wynne
“Our family had Perfect Care Match take care of our mother at the end of her life. We cannot say enough about the exceptional care she received. Their staff is professional and caring. We would highly recommend them.” -M. Shaw
“PCMatch is always checking in to see how things are going with the client and with me because if I am doing well then the client will be doing well. It is not like that at other agencies.
Leah Doroch and all the supervisors treat me so well. If something is wrong or I need anything I can reach out and they are always very responsive, and that is so important and helpful. PCMatch makes sure I have what I need. That I can take breaks to recuperate and come back rejuvenated to do a great job. They understand that it is hard and can be stressful to be 24/7, so they do check on you – it is great. You don’t see that with other agencies.
PCMatch supports its staff, they don’t just place you in a stressful situation, and as a result, I have never been in a situation that was bad. I have worked in a lot of placements with this company, and they are all great people, all great patients. This is a family experience…with PCMatch, you get great families to work with and you work with great people. Other agencies do not communicate, or ensure the well-being of caregivers like this. I think of the clients as my own parent or grandparent. I would not want someone to mistreat my mom or my grandmom. I treat my clients as if they were my parent, and I treat their family as my own family.
PCMatch cares about their clients, and they care about their caregivers, in all they are a great agency. I recommend PCMatch to everyone because of the care it provides clients and how it supports its staff. Leah and all of the staff are great, and they really do care and look out for everyone.” -Tashay Bar, PCM Live-In Caregiver
“As always, top-notch customer service for me and caring, thoughtful service for my mom. I appreciate that I can count on PCM – thank you. Thank you for being a trusted ally and care partner!” -The King Family
“CARING, PROFESSIONAL AND DEPENDABLE RESOURCE! HAVE USED NOW A COUPLE TIMES FOR MY MOTHER + JUST AMAZING EMPATHETIC INDIVIDUALS!
ALSO, FAST TO RESPOND + AWESOME FOLLOW-UP. EVEN AFTER THE FIRST ROUND AND SERVICES WERE NO LONGER NEEDED, I STILL RECEIVED TEXTS ASKING HOW MY MOTHER WAS – UNBELIEVABLE!” -Drew Bear
“I started my work career as a CNA and LOVE working with the elderly and continued to work in the field for years… I enjoy everyone that I work with as everyone works together collectively to obtain the same visions Leah puts forth… QUALITY care for elderly loved ones in their own home. If you love what you do, it’s not work, it’s a passion. Since starting with the company my passion is back! And I can thank Leah and her company for bringing the joy and purpose back into my life. It’s a great company to work for and the company does everything possible to show the employees how much they appreciate their help when helping others.” -Sandra A., PCM Caregiver
“I was extremely satisfied with Stella, the caregiver you sent us today. She is a very warm and pleasant person and she was very professional. Please consider her as a wanted caregiver in our home anytime. Thank you!” -Germaine
“Your caretakers all have the perfect balance of professionalism and personable kindness, caring and compassion. Your administrative staff is also most competent and helpful!” -The Collins Family
“I joined Perfect Care Match in August 2022. I started as a caregiver, and as of February 2023, I was promoted to field supervisor. I am extremely grateful for this wonderful opportunity. I find the team is so supportive and so kind. We strive to give exceptional service, and in doing so, the company is committed to ensuring great support for all employees. They truly care for their employees and their families. They all go above and beyond in supporting their staff, and this starts at the top.” -Susan Cross
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The Perfect Care Match Difference
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Holistic Intake & Assessment:
In-depth evaluation of nutrition, mobility, cognitive function, and mental wellness to craft a fully personalized care blueprint. -
Perfect Care Match Program:
Personality-tested caregivers matched for optimal client compatibility, ensuring trust, shared values, and lasting rapport. -
Continuous Wellness Partnership:
Regular family consultations, complimentary expert-led holistic workshops, and proactive plan adjustments to support evolving health goals. -
Real-Time Care Communication:
Secure access to care updates, schedules, and direct messaging with your care team via our client portal and mobile app, plus dedicated 24/7 phone support.
